Guest column: On helping customers grow
by George F. Brown Jr. George Brown is co-author of CoDestiny In 1970, Walt Kelly’s famous comic strip character Pogo used the phrase, “We have met the enemy and he is us” on an Earth Day poster. Since...
View ArticleJenny Schade: Have you told your employees you love them lately?
By Jenny Schade, Guest Columnist Jenny Schade, president of JRS Consulting, discusses caring leadership; photo by Light Design Photography When is the last time you focused on your relationship with...
View ArticleSchade: Six tips for better communication
By Jenny Schade, Guest Columnist Jenny Schade offers tips for effective communication; photo by Light Design Photography Thanks to the growth of the Internet and other communication technologies,...
View Article50 ways to navigate business in China
By George Brown and David Hartman Guest Columnists George Brown, co-founder of Blue Canyon Partners, provides tips for succeeding in China. Photo courtesy of Blue Canyon Partners. In 1975, Paul Simon...
View ArticleHow to improve customer service by empowering workers
By John Tschohl Guest columnist John Tschohl discusses ways to empower workers to save time and money. Imagine a business strategy so powerful it will create loyal customers who will drive a company’s...
View Article4 steps to a customer-facing culture
By George Brown Jr. Guest Columnist Executives often want their companies to be more customer-facing. That aspiration is admirable. The best companies thoroughly understand their customers and fully...
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